Frequency × Effort × Impact - A prioritization framework for deciding which workflows to automate. Each factor is scored relative to the others in your backlog, then used together to rank what to build first versus what to defer or reject.
New Capability - An automation that doesn't speed up an existing manual process but makes something possible that wasn't being done at all. These often emerge from observing pain across teams rather than from direct requests.
Frequency: How often does the workflow run?
Effort: How long will it take you to build?
Impact: Score these three questions
Validating requests from others
Sorting your backlog
Categorize every idea into one of three buckets:
The best automation ideas often come from paying attention to pain nobody has filed a request for, not from a ticket queue.
Frequency × Effort × Impact - A prioritization framework for deciding which workflows to automate. Each factor is scored relative to the others in your backlog, then used together to rank what to build first versus what to defer or reject.
New Capability - An automation that doesn't speed up an existing manual process but makes something possible that wasn't being done at all. These often emerge from observing pain across teams rather than from direct requests.
Frequency: How often does the workflow run?
Effort: How long will it take you to build?
Impact: Score these three questions
Validating requests from others
Sorting your backlog
Categorize every idea into one of three buckets:
The best automation ideas often come from paying attention to pain nobody has filed a request for, not from a ticket queue.
